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Data & Analytics Content and Experience Manager job in London

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Company Name:  PwC
Location:  London
Country:  United Kingdom
Who we are looking for: We're looking for someone that can bring Data & Analytics to life for our staff and clients. You will be an integral part of our central Data & Analytics team working with specialists in strategy, marketing, R&D and technology to drive innovation and understanding through the firm.

You will be responsible for coordinating the great project examples and ideas generated by our D&A community, developing key messages and stories, and disseminating them across a range of media. You will also help to ensure that our Frontier Data Lab is used to its full potential for clients, staff and other stakeholders.

This is a role based in London for an enthusiastic and compelling "storyteller" who is technologically minded. You will have prior experience of developing the key messages from information and crafting compelling stories from it. You will have an eye for detail and creative skills. It would be helpful if you had prior experience using new technologies, e.g. large touchscreens and VR.

For both elements of the role (content creation and experience management) you will need the ability to see things through our clients' eyes and make sure their experience of PwC Data & Analytics is second to none.
The role in further detail
Data & Analytics is becoming an increasingly important part of everyone's lives. At PwC we are committed to using innovative technologies to help us answer our clients' needs in the best possible way.

The central Data & Analytics team sits within Technology & Investments and is a critical part of the technology-led strategy of the firm. We need someone to help us communicate the cutting edge, technical work we are doing in a way that is easy for anyone to understand.
You will be an integral part of the team responsible for crafting the key messages and stories we are delivering. It will be up to you to guide the development of key content across all media - interactive demos, videos, animations, online and print. We envisage that the majority of the content will be short form, graphical or video content, which explains new and innovative technology and methodologies.

You will also help us make the most of our Frontier Data Lab by developing demos, and working with users to ensure they understand its capabilities fully and are benefitting from the technologies in there.

The Frontier Data Lab is a technology-led environment and collaborative working space in which we can showcase our data and analytics capability - to both clients and PwC people. It's a productive and flexible workspace that also showcases pieces of emerging tech like VR, latest robotics, augmented reality and social media.
Bringing to life our capabilities both in the physical space and through media will be critical to our success in developing our relationships with our clients in the fast-paced business environment.
Your role in ensuring we are communicating as well as we can with clients and staff is fundamental to us achieving our goals.
The main responsibilities will include:
  • Working with the D&A community to identify exciting projects that should be publicised
  • Developing good working relationships with the central team, practitioners and content suppliers
  • Developing the most compelling story about the projects and determining the best way to communicate this
  • Developing the content - across all media - to be eye catching and innovative
  • Making sure our credentials and experience are available through all channels
  • Presenting demos of how the data lab works including interacting with data sets on the data wall
  • Creating dedicated content to enable the users to best use the data lab and the data they are presenting
  • Thinking about The Frontier experience from start to finish and ensuring users of the lab are using it in the best possible way to really make the most of the equipment and functionality
  • Having a knowledge and up-to-date understanding of the technical aspects of the lab, such as the display of emerging tech, this could involve social media, robotics, and augmented reality and more
  • Gathering feedback from users on the data lab to inform future development of the space and track return on investment
  • Contributing ideas of how to develop the Lab and highlighting any suggestions
Essential skills:
  • Able to synthesise information into a compelling story
  • Good communication skills
  • Facilitation skills - especially with groups of c.20 individuals
  • Knowledge of and interest in the latest technologies
  • Experience in developing eye-catching content
  • Able to put yourself in the client's shoes and make their experience your priority
  • Ability to form and maintain a network of contacts
  • Solution focused
Desirable skills:
  • Experience of working in the tech space and/or with data and analytics
  • Experience of working with interactive screens and technologies
Location: London
Salary: Competitive
Closing date: 15/05/2018

Internal firm services
In order to deliver a first-class service to our clients, we need first-class support internally. Internal firm services is a network of specialist support professionals and includes marketing, recruitment, human capital, finance, technology, learning and development, procurement, to name but a few. Each team plays a vital role in making sure we have all the right resources, services and technology across our business.
The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that support us in delivering our business strategy. This is important to the work we do for our business, and our clients. These skills and behaviours make up our global leadership framework, 'The PwC Professional' and are made up of five core attributes; whole leadership, technical capabilities, business acumen, global acumen and relationships.
Learn more here www.pwc.com/uk/careers/experienced/apply
We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. And we aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.
Learn more here www.pwc.com/uk/diversity
Industry:  IT
Job Ref:  26317BR
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