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Client Administrator - Japanese Speaking - 6 month FTC job in London

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Company Name:  PwC
Location:  London
Country:  United Kingdom
About us: Client Administrators provide excellent client service to our Tax clients. They're a specialist 350 strong team, who sit alongside the business and support them in tasks that vary from project organisation, to finance system control and much needed e-administration.

It's an incredibly interesting and challenging role that provides the opportunity to work directly with our client facing teams and clients.

The role will be a 6 month Fixed Term Contract.

On application to the role, if you are a suitable candidate, you will be sent an online test which consists of 3 parts - this needs to be completed within 5 working days. Further instructions will be sent out alongside the link to the testing.

What we're looking for:
  • Enthusiasm and passion to deliver exceptional client service
  • Confidence with numbers and budget work
  • Excellent proven organisation, multi-tasking skills and enjoyment in building strong working relationships

The role would suit: An experienced project co-ordinator or office administrator used to the demands that exceptional business administration requires.
The role:
  • Co-ordinating projects with our client facing teams, including our overseas delivery centres.
  • Preparing and assisting with client communications.
  • Attending internal meetings with senior leaders.
  • Financial administration, budget preparation and analysis.
  • Project planning, progress monitoring and reporting.
  • Understanding and administering our risk management process.
  • Data entry risk administration and reporting.

Client Administrators:
  • Work in teams, taking direction from your Client Administrator Team Leader and Client Administrator Manager.
  • Are passionate in the role they play to help achieve business priorities and excellent client service.
  • Enjoy the demands that come with working on client engagements and to defined KPI's.
  • Manage their time, and personal chargeable time.
  • Are willing to learn new tasks and take on new responsibilities when needed.
  • Take the time to learn about our clients, and the services we're providing to them.
  • Share ideas and best practice with colleagues and peers.
  • Travel to other PwC offices as needed.

Skills needed:
  • Proven office work experience.
  • Organisation skills, ability to perform tasks and prioritise work, especially when there are conflicting demands.
  • Work effectively under pressure.
  • Ability to interpret financial data and produce relevant reports.
  • Pragmatic in your approach to problem-solving.
  • Good communicator, making sure tasks are clearly understood and taking personal responsibility in dealing with queries to/from the client engagement teams.
  • Attention to detail and the personal motivation to perform your role to the highest standards.
  • Always punctual, flexible and responsive in how you approach your work
  • Fluent in Japanese - you will be required to speak to our Japanese clients

Academic or professional qualifications needed:
  • English and Maths GCSE at grades A to C (or equivalent).
  • Microsoft office suite experience, good Excel skills are particularly valued.
  • A degree is not essential for this role.
  • No professional qualifications are needed for this role

Training and development: Our training and development approach broadens and deepens your knowledge, and is focussed on the learning experience you get in doing the role (70%), learning from others around you (20%) and formal training courses (10%). We call this 70:20:10. That means you'll learn most from an outstanding variety of work, picking up the business, personal and technical skills you need to do well.
Location
London
Industry:  Accountancy
05/16/2018
Job Ref:  26619BR
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